Candle Care

To ensure safety and to enhance the appearance and performance of our candles, a few simple guidelines should be followed at all times. This will help prevent avoidable accidents and deter candles from smoking and spilling.

  • After reading, remove all labels before lighting candles
  • Trim wick to 5mm and maintain at this length throughout burning
  • The flame should demonstrate a true tear drop shape and smoking should not occur – keeping the wick trimmed appropriately and avoiding drafts will help this
  • Always place on a stable, heat & stain resistant surface, and never on a TV using a candle plate or holder. The heat & colour could damage furniture.
  • Keep away from flammable objects and maintain a safe distance between other candles
  • Keep the candle free of dirt, dust and wick debris - wick trimmers or a wick dipper helps with this
  • Avoid draughts, including those from heat pumps and air-conditioning as this interferes with burning
  • Do not place in direct sunlight or extreme temperatures - this can cause colours to fade and may mis-shape the candle
  • Never leave a candle burning unattended
  • Keep out of reach of children and pets
  • Do not burn a candle continuously for more than 3 to 4 hours at any one time - depending on its width - the wider the candle, the longer it can burn for at any one time
  • The first time you burn a candle it will create a memory, therefore burn for an hour for each 20mm diameter so that the melt pool extends to the outer rim. Ensure this is done under ideal conditions to avoid tunnelling and prolong burn time. It will then follow this trend, burning out, not down, for future uses.
  • Blowing out a candle causes spraying of wax and smoke. If possible, extinguish the flame with a candle snuffer or wick dipper.