Returns and Refunds

While we’re confident that you’ll just love your purchase from Flicker, if some reason you don’t, then return it to us in original condition within 7 days of delivery. We’ll arrange a refund or replacement item to be sent out. Please note refunds do not include shipping costs, which are the responsibility of the purchaser unless the returned item is a result of our error.

If your purchase has been damaged in transit, we will offer the option of either a replacement or refund – but we must be notified of damages within 24 hours of delivery.

Please send returns to:

Flicker Candle Emporium
28 Egmont Street
Te Aro
Wellington 6141